Comcast released some new features to the Xfinity My Account app and new Xfinity Stores

The Xinifity MyAccount app for iOS. Photo courtesy of Comcast.

This post was sponsored by Comcast. All opinions are our own.

Hey guys! Comcast released some new features to the Xfinity My Account app and there's also new Xfinity Stores popping up all over the place!

Some cool new features of the My Account app available on iOS, Android and the web are:

• Request a time for a Comcast representative to call you back.
• Monitor a technician’s arrival time for scheduled appointments.
• Restart a modem or cable box, perform a system refresh, pair a remote or troubleshoot solutions.
• Check appointment time and reschedule appointments.
• View and pay your bill or check payment status.
• Find out if there's an outage in your area and when things should get back to normal.
• Chat with a technical expert on Twitter.
• Easily view, change and share your Wi-Fi network name and password.
• Find your neighborhood XFINITY Store with hours, directions and services offered.
• Change your preferred email address for receiving communications from Comcast and your account password.
• Get notifications of scheduled maintenance that may impact performance of services up to three days in advance.
• Make a one-time payment on your XFINITY account or set up autopay.

If you want, you can still call Comcast on the phone but it's really nice to be able to use the app. I found with a recent service call to my house, the app would give me updates about when the technician was near my house then when he arrived and completed the job too.

You can use the app to request that Comcast call you back, a nice time saving feature!

Comcast is investing in their technology! They double the network capacity every 18-24 months to meet the needs of customers. They have have technology that lets them know where weaknesses exist within the network and are able to fix them before we they exist or service is impacted.

Comcast has been renovating their stores throughout Massachusetts to ensure a better customer experience and to get folks in the door and reached within 10 minutes. I don't know too many stores that have that prompt turn around time.

NOTE: We were provided with compensation for this post. All opinions are our own.

Otterbox Defender Series Review

I had the chance to review the Otterbox Defender Series for iPhone 5 and iPhone 5s this past fall and am excited to say that this case lived up to all of my expectations! First off, the nice folks at Otterbox sent me a defender series case with a Red Sox logo (yes, they make them customized with the Major League Baseball logos). What was really nice was that I had the case as the Red Sox led up to their World Series win... Being from Boston, that was extra special and who knows if it helped a little ;)

 It provides the safety, ruggedness and security that Otterbox is known for. I was able to use it under various conditions here in New England, rain, snow, and sleet and found that while it isn't waterproof, it held up to the usual drops, tumbles and accidents one can expect. I even had the unfortunate experience of accidentally dropping it on a parking lot asphalt in the rain and it was fine (luckily it didn't get wet). Honestly, my heart skipped a few beats ;)

I think this phone case is great for parents since it provides added heft to the phone so that you can pass it to your kids in confidence without worrying if they drop it. Again, it isn't waterproof so if you're really concerned about liquid and spills, you may want to look elsewhere…

PROS

Rugged, durable, secure. Also, it comes with a belt clip as an accessory which has been a separate accessory with other cases so that's a nice touch.

CONS

Not waterproof… The only thing negative I could say about this case is that after you remove the rubber casing a few times, it may seem to get a little loose around the bottom. Other than that, it's a great case for every day use!